Project Title
SafetyWing (Remote Health)
Platform
Web Application (mobile)
Tags
Web UX Design
Healthcare
Insurance
About
SafetyWing establishes the ultimate comprehensive safety net for remote companies, teleworkers, and worldwide roamers. Their services are designed and crafted by a completely remote team of nomads across three continents.
In this exploration, we will look at the Remote Health app design that provides health protection for remote workers and international nomads.
Ask
Design Mobile application referring to the website
Must have:
🚀 Easy Signup for Remote Health
🚀 Should match the Remote health website
🚀 Add a unique branding to the mobile app
Design Research
About the Research
To obtain essential knowledge and comprehend the desires and necessities of our target demographic, I utilised a blended-method technique, encompassing a questionnaire and executing a competitor evaluation. This exhaustive research methodology enabled us to collect a variety of viewpoints and pinpoint possible challenges and prospects within the remote health application sector.
Overall, this all-encompassing research process supplied us with invaluable intelligence in remote health coverage.
Competitive Analysis
Low Features
Low User Experience
Low Features
High User Experience
High Features
Low User Experience
High Features
High User Experience
User Survey
About the Research
In order to obtain significant understanding and discern the desires and necessities of our intended audience, I utilized a blended-method technique, encompassing both the execution of a survey and the completion of a competitive examination. This all-encompassing research tactic facilitated the collection of varied viewpoints and the detection of possible challenges and prospects within the remote health insurance sector.
In conclusion, this thorough investigative methodology furnished essential knowledge regarding our prospective users' preferences and obstacles encountered while interacting with health insurance applications and websites.
Findings
Research Findings
After comprehensive user studies that included participant questionnaires and comparative evaluations, we identified numerous key aspects to take into account throughout the conceptualization and development phase.
User Requirements
Individuals desired an automatic withdrawal option rather than manual transactions each time
Key Feature Request
Easy Registration process for Remote Health who have existing SafetyWing memberships
Pain points
Visitors desired a comparable encounter when transitioning from daily website usage
Other issues
Can examine expenses and include Members
Ideation
Ideation Sketches
After collecting crucial observations from user evaluations, I effectively developed a series of design ideas that accommodate user preferences and enhance the overall User Experience.
Below are several conceptual visuals for the mobile application:
Wireframes
About the wireframes
Once I grasped the design and structure from early conceptual drawings, constructing high-fidelity wireframes to distribute among developers, stakeholders, and product managers was rendered more straightforward.
Displayed below are a pair of high-fidelity wireframes for mobile and web-based applications:
Mobile Application
High fidelity Designs
Outcomes
Project Outcomes
This undertaking provided me with significant insights into remote health insurance and its clients. It presented a thrilling challenge that allowed me to address the demands of a varied group of global nomads who work remotely and need health coverage. The user interface earned praise from users, and due to an extensive competitive analysis, the overall experience mirrored the existing remote health website, ensuring a smooth onboarding and utilization process.
This project showcases these achievements:
Conversion Rate
The conversion rate rose by 83%, resulting in additional registrations through the mobile website application
Problems overcomed
Every problem area was tackled, allowing users to include members and obtain a cost estimate prior to acquiring telemedicine insurance
Customer Satisfaction
Clients experienced increased satisfaction, user-friendly layout and comparable aspects resembling the Remote Health website
